If you require an appointment please telephone (01580) 753 935 from 8.30am or Book-On-Line. Please do not email your Doctor directly with any clinical requests, as these emails might not be immediately attended to.
On Tuesdays – Improved Access pre-booked morning appointments start at 7.30am. However, telephone lines only open at 8:30 am. Patients attending early morning appointments must please proceed to the side entrance off the car park and ring the bell for access.
On other Weekdays pre-booked appointments are between 8.35 am and 10.00 am, these are followed by book on the day appointments until 12 Noon. However if it is imperative that you pre-book a later appointment please explain to the receptionist and we will try to oblige.
Evening surgeries start at 4.10pm and run to 6pm.
If you think you might require a blood or urine test, please come to morning surgery Monday to Friday, as samples are collected at 11.00 am each weekday.
We process tens of thousands of results per year- all are important.
You will receive smear results by post. But for all other laboratory results please ask of our receptionists as we are not able to routinely contact patients. Please DO NOT assume no contact from us means the result is normal. Please call for your blood results between 11am and 1pm.
Out Of Hours / Urgent Medical Conditions
For urgent serious medical conditions such as Chest Pain and Major Accidents you should call 999.
When the surgery is closed please contact NHS 111 for urgent medical attention.
If you require general medical advice you may wish to try NHS Direct Symptom Checker on www.nhsdirect.nhs.uk
Practice Nurse and Health Care Assistants
There are two part time Practice nurses and two Health Care Assistants who assist with practical procedures such as taking bloods, ECGs and Medication Reviews under the direction of the doctors. Blood tests to go to the laboratory are by appointment until 11.00 am as they are collected shortly thereafter. In-house tests such as INRs are done later.
Nurse and HCA surgery times are as follows:
Appointments start from 7.30am then as below.
Monday, Wednesday, Thursday and Friday:
8.35am-11.45am (appointments) 2.00pm–6.00pm
Childhood Immunisation Clinic (by appointment only)
Wednesday: 2pm – 3pm
Friday: 2.00pm – 2.30pm
Health Care Assistants are available, by appointment, to take blood and collate laboratory samples every morning from Monday to Friday.
If you wish to discuss something with your Doctor please phone and ask the receptionists to arrange a telephone appointment and your doctor will phone you back. However please try to be available on that number as the doctor frequently has a long list of calls to make and will not be able to continue trying if they cannot get through when they phone. If it is an urgent matter and or worsening please phone back.